Question 1

I've been suspended, what do I do now?"

Accepted Answer

The WORST thing you can do is contact Amazon without speaking to us first. Amazon can consider contacts to be "appeals" and can sometimes prematurely "end communications" with you making getting unsuspended virtually impossible at that point through the standard appeals process. Don't contact Amazon first, contact us first or order one of our packages and let us help you.

Question 2

Which package should I choose? Suspension Safeguard, Suspension Assist or Suspension Pro?"

Accepted Answer

If you've NOT been suspended yet but want help if or when you do then Suspension Safeguard offers a low priced monthly package that means you get our help if and when you're suspended.

Suspension Assist is for if you have just been suspended and need some guidance but you are happy to write POA's and appeals (with our guidance and templates) and do not have the budget to have us do it for you. This has a 72 hour turnaround time goal. With Assist, we GUIDE you to do it for yourself.

Suspension Pro is our highest service level and it's where we basically do 99% of it for you and you basically just hit submit taking all the work, all the stress, and all of the writing out of it for you. This has a 24 hour turnaround time goal, even on weekends. With Pro, we do it for you.

Question 3

Can you guarantee you'll get my account back?

Accepted Answer

Nobody can guarantee they can get your account back. If they do, they are lieing to you. We do promie we will do everything in our power to help you and treat your case with the level of care and attention that we would if we were doing it for ourselves. We have sucessfully helped hundreds of clients and our success rate and experience is extremely high.

Also, if you purchase the Pro Plan, we offer a full money back guarantee if we aren't successful.     Ultimately the decision is Amazon's and it all depends on your account health and the specifics of the suspension but the honest answer is whilst we can't guarantee it, we do get the vast majority of accounts reinstated.

Question 4

What type of suspensions can you help with?

Accepted Answer

We can help you with almost any suspension in the including:

- Authenticity Complaints - Counterfeit Claims - Used Items - Sold As New - IP - Trademark Infringement - Copyright Infringement - Late Shipment Rate - Order Defect Rate - Linked Accounts Safety Complaints - Forged Documents - Review Manipulation - Product Safety Complaints - Rights Owner Notice Of Infringement   And more...

Speak to us, we can help!

Question 5

Money back guarantee?

Accepted Answer

We don’t offer a money back guarantee as the decision lies solely with Amazon, and sometimes they deem the act unforgivable so no matter how good of a POA you submit, they may not allow you to sell on the platform anymore. This is very rare, and we will let you know if there is something we believe will be difficult.

Question 6

Will you do everything for me?

Accepted Answer

Yes! If you purchase the Pro Plan we will answer all your questions, write any emails to Amazon that are required, write as many Plan of Actions as required and do all we can to take the stress and burden away from you.

Question 7

How will you sign into my account to submit the appeals?

Accepted Answer

We would risk your account further by signing into your account so we send you all the written documentation that you need to submit and you then add that to your appeal in Seller Central - it is just a few clicks and not worth risking your account health further for!

99.7% Account Recovery Rate From 2017-2021

Has Your Amazon Account Been Suspended?

Let the UK's Leading Amazon Suspension Expert Karen Hutson Help You Get Your Seller Account Back!

Karen Hutson

UK's Leading Amazon Suspension Expert

We specialize in Amazon Reseller Account Suspensions:

Online Arbitrage Suspensions

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Wholesale Suspensions

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Every Amazon Seller Lives In FEAR Of That DREADED Message...

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The WORST thing you can do is simply message Amazon back - that's a BIG MISTAKE!

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...Because each time you message Amazon, they consider that an "APPEAL"!

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IMPORTANT WARNING:

Don't Do ANYTHING Else Until You've Spoken To Us & We've Looked At Your Case! We CAN help you & FAST!

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NEXT STEPS:

Would you like us to deal with your suspension WITH you or just get unsuspended FOR you?

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Suspension Assist

(done WITH you)

72 hour service including weekends

We investigate your case for you within 72 hours (usually quicker).

We send you a step by step, full information pack specific to your case.

You write your plan of actions and appeals using our templates.

You then have us check them over and suggest edits if necessary

You then submit your appeal/POA and wait to hear back from Amazon

We then advise you and guide you through what to do next (if anything)

All being well, you get your account back!

HIGH SUCCESS RATES (95%+ if you follow our instructions correctly)

NO MONEY BACK GUARANTEE

Suspension Pro

(done FOR you)

24 hour service including weekends

We investigate your case for you within 24 hours.

We write your plan of actions and appeals for you based on our proven appeal system and years of experience.

You then submit our appeal/POA and wait to hear back from Amazon

We then read Amazon's response and write a response back to them for you.

Our team will read & write as many POA's, appeals and responses as necessary for as long as it takes.

Karen Hutson will directly oversee (or in some cases even write) every email, POA and response for you to send to Amazon.

All being well, you get your account back!

THE HIGHEST SUCCESS RATES (currently 98%)

100% MONEY BACK GUARANTEE

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Check out what some of our clients have to say...

More questions? Email us... help@getunsuspended.com We respond within 24 hours (even at the weekends!) Call us: 0203 442 0700

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(...Remember results are GUARANTEED or your money back! If we can't get your account back for you, you don't pay a penny!)

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Or...

Need to speak with someone who can help first?

Let Us Help You Get Your Account Back FAST, EASY & STRESS FREE...

Using Our Many Years Of Experience SUCCESSFULLY Getting HUNDREDS Of UK Sellers Back Up & Running...

REMEMBER We Offer A FULL MONEY BACK GUARANTEE We Are THAT Confident We Can Help You!

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Any questions? Email us on help@getunsuspended.com OR call us on 0203 442 0700

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& Turn Sound On

RESULTS ARE GUARANTEED!

UNLIMITED APPEALS FOR FREE:
No matter what 'experts' might tell you, Amazon rarely lift your suspension without some back and forth, we will be there with you every step of the way however long it takes!

Don't Do ANYTHING Else Until You've Spoken To Us & We've Looked At Your Case!

We CAN help you & FAST!

72 hour service
including weekends

24 hour service
including weekends

More questions? Email us... help@getunsuspended.com
We respond within 24 hours (even at the weekends!)
Call us: 0203 442 0700

REMEMBER We Offer A
FULL MONEY BACK GUARANTEE
We Are THAT Confident We Can Help You!

Any questions? Email us on
help@getunsuspended.com

OR call us on 0203 442 0700